We are sorry for the delayed shipment that should have been sent out last week. We have been informed by the packing team that there was a problem on the system on our side, which lead to the team not able to print a shipping label and fulfill the orders. We're working on the system now, and hopefully we will be able to start shipping out the packages by Wednesday the latest.
Sorry again for the inconvenience
1 comment
hello! are orders still being shipped out or is it still delayed? i placed my order on april 19 and still no update